Shipping and Returns

Standard product lead time is 5 - 10 business days. Orders ship via FedEx or LTL from South Dakota. For a delivery time estimate, Contact Us.

To initiate a return, please call us at (888-601-2220) or email us at returnsrac@gmail.com. Our customer service team will swiftly address your concerns or provide you with a Return Merchandise Authorization (RMA) for your return. We are committed to ensuring that every shopping experience is a positive one. Thank you for your business and for the opportunity to serve you!

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you need is to make a separate purchase for the new item, and then work on getting your previous item returned or refunded.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment minus a standard restocking fee. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment minus a standard restocking fee. Please remember it can take some time for your bank or credit card company to process and post the refund too.